
DY Patil Online BBA in Retail Operations Management

Course Overview
D.Y. Patil University Mumbai University’s Online BBA in Retail Operations Management is a 3-year undergraduate programme designed for 10+2 graduates and working learners seeking career-ready business skills with a clear focus on store operations, merchandising, category management, retail analytics and omni‑channel. The curriculum blends core BBA foundations—management, economics, accounting, communication—with advanced specialization modules and practical case studies, projects and tools. The programme is offered in a flexible online format aligned with India’s online degree regulations, enabling learners to study anytime with live sessions and recorded resources. It emphasizes industry-relevant capabilities, emerging technologies and analytics exposure to build job-ready proficiency. Graduates can step into roles across fashion, grocery, specialty retail, D2C and e‑commerce marketplaces.
Course Highlights
Retail Fundamentals: Formats, KPIs and customer experience
Store Operations: SOPs, P&L basics and inventory control
Merchandising & Buying: Assortment, pricing and vendor terms
Category Management: Space planning and promotions
Retail Analytics: Basket, footfall and conversion analysis
Omni‑channel: Click‑and‑collect, last‑mile and returns
Visual Merchandising: Planograms and display principles
Customer Service: Service recovery and loyalty programs
Course
Benefits
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Eligibility
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10+2 (any stream) from a recognized board
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Working professionals and gap-year learners are welcome
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Selection based on merit; university may conduct screening or counselling

Course
Fees


Total 2 semester
INR 1,00,000 / Semester
*Fees may vary kindly check the actual fee with our counsellor
Full course fee
INR 2,00,000
*Inclusive of all taxes
EMI starting at
INR 5,556 / Month
*Terms & Conditions apply
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Course Syllabus
| S.No | Credit | Subject |
|---|---|---|
| 1 | BBARET101 | Principles of Management |
| 2 | BBARET102 | Business Communication |
| 3 | BBARET103 | Retail Industry Overview |
| 4 | BBARET104 | Financial Accounting |
| 5 | BBARET105 | Microeconomics |
| S.No | Credit | Subject |
|---|---|---|
| 1 | BBARET201 | Organizational Behaviour |
| 2 | BBARET202 | Store Operations & SOPs |
| 3 | BBARET203 | Merchandising Fundamentals |
| 4 | BBARET204 | Retail Marketing |
| 5 | BBARET205 | Customer Experience Management |





















